Telcotalk Blog
Telcotalk = Dedicated Account Manager
Here at Telcotalk, all our clients - whether business or residential - get a dedicated account manager.
Unlike other telco companies where your account can end up being dealt with by numerous faceless individuals, we provide you with an account manager who will stick with you from the beginning until the end of your time as a customer of ours.
The benefits of this include:
- You will remember the name of the person who deals with your account
- Your account manager will know who you are and how you personally like to discuss topics
- By having your account handled by one person, they canbuild a rapport with you and vice versa
- They will more easily be able to call up your history with us at Telcotalk and any current issues you may have that need addressing
- You never have to fear going through multiple people to get an answer
- No risk of one day being helped by someone with great customer service and then mistreated the next by someone with poor customer service
- The details of your account and its operations will always be more efficient and streamlined
- Peace of mind knowing the same person will be taking care of you no matter what
- Having a dedicated account manager makes the experience personable and not sales-driven
To too many larger telco corporations' customers are treated like a problem as opposed to a human being with genuine queries and concerns. At Telcotalk, we pride ourselves on helping our customers and improving their experience through our dedicated account managers.
They’ll always have your back no matter what. To find out more, call us on 1300 835 268 or contact us.
* Image source: photostock / FreeDigitalPhotos.net
Trackbacks (0) | Permalink
Recent Posts
- Mobile Phone Growth - Amazing Facts
- 5 Hilarious Mobile Phone Ads
- Protecting Yourself from Online Scams
- The Benefits of a 1300 Smart Number
- 5 Entertaining Office Personalities
- Smartphone Safety and Your Kids
- How and Why to Advertise Your 1300 Number
- Hosted VoIP - Auto Attendant for a Home Business
- "What people think I do" - Office Manager Edition
- How to Buy a 1300 Number
Tags
- 1300 numbers, 1800 numbers, Inbound Numbers, reverse numbers, free call numbers (11)
- 30 second billing (2)
- ACMA service report (2)
- advertising (2)
- autocorrect (2)
- bad service phone company (2)
- best phone company (6)
- business lines (4)
- business phone (4)
- business phone services (4)
- changing phone providers (2)
- cheap marketing tools (1)
- check mobile caps (3)
- Customer service (3)
- cyber security (1)
- cyber-security week (1)
- domains (2)
- domains and small business (2)
- email (1)
- fax options (1)
- fax to email (1)
- fax2email (1)
- faxing (1)
- fixed line (1)
- good service (6)
- great service phone company (7)
- group voicemail (1)
- hosted pbx (5)
- hosted voip (5)
- how to change phone providers (1)
- how to tether (1)
- international roaming (1)
- internet broadband problems (1)
- internet connection (1)
- internet security (1)
- internet solutions (1)
- iPhone (2)
- ISDN (1)
- kids and internet (1)
- land line (1)
- landline (1)
- marketing (4)
- marketing ideas (3)
- marketing your business (3)
- message bank (2)
- mobile (9)
- mobile billing (4)
- mobile cap analysis (4)
- mobile cap call charges (3)
- mobile cap deals (4)
- mobile cap plans (3)
- mobile caps (3)
- mobile charging (2)
- mobile costs (2)
- mobile deals (3)
- mobile office (3)
- mobile phone (1)
- mobile phone companies (4)
- mobile phone provider (7)
- mobile phone recycling (1)
- mobile reception (1)
- mobile telco solutions (5)
- mobile transfers (1)
- office fax (1)
- online risks (1)
- perfect phone company (9)
- phone directory (1)
- phone features, landline services, landline features (7)
- Phone Lines (3)
- phone number (1)
- phone provider service (6)
- phone relocation (3)
- PSTN (1)
- relocating phone lines (1)
- relocating phone services (1)
- reverse search (1)
- roaming (1)
- roaming charges (1)
- security (2)
- service standards (5)
- Sip trunks (2)
- small business fax options (2)
- small business voip (1)
- social media (2)
- social media marketing (2)
- social networking (2)
- squirrel mail (2)
- telco (6)
- telco service (13)
- telco stats (1)
- telecommunication trends (1)
- telecommunications statistics (1)
- telstra (1)
- tethering (1)
- texting (6)
- texting stats (2)
- used mobile (1)
- voicemail (2)
- VoIP (7)
- voip benefits (3)
- voip solutions (3)
- voip systems (1)
- webmail (2)


