Telcotalk Blog
What to expect when you are changing phone providers
It is no secret that most people/ businesses fear changing phone providers and as a result often pass up good opportunities to build new relationships, broaden horizons and save dollars. This below list has been written to help you understanding the process and know what to look out for once you have decided to make the change. Continue reading
Telcotalk Customer Care Call Stats - We Answer!
I just thought that in light of the last post I should put up our monthly call stats:
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The Perfect Phone Company
A Big Congrats to our iPad 2 Winner this week on our Facebook Competition, and thanks again to all who entered. Continue reading
World IPv6 Day Tomorrow
With World IPv6 Day looming we thought we would give our readers a clear understanding of why this day has been created and what impact it will have on you. Continue reading
Phone Companies Need to Focus on Customer Service
The Australian Communications and Media Authority released it's long awaited report into service levels across the telecommunications industry last week. It offered no real surprises. As landlines, mobile phones and internet dominate most of our lives these days, it is pretty safe to assume that most of us have experienced the good and the bad with regard to service levels and communication levels of an industry that is about just that - communicating.
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